Refund Policy

Canceling

You can cancel AlphaBes Pro at any time, from your dashboard ("Cancel subscription") or in your PayPal account under automatic payments. You won't be charged again, and you keep Pro until the end of the month or year you've already paid for.

Your first payment

We refund the first payment of a subscription in full when you ask within 14 days of it, on the monthly plan ($7.99) as well as the yearly plan ($59). After 14 days, the first payment is not refunded, but you can still cancel so the plan doesn't renew.

Renewals

Yearly renewals: we also refund each yearly renewal payment ($59) in full when you ask within 14 days of it. About 7 days before each yearly renewal, we email you a reminder with the date and the amount, so you can cancel first if you prefer.

Monthly renewals: monthly renewal payments ($7.99) are not refunded, including for a month you've only partly used. To avoid the next payment, cancel before your renewal date, shown on your dashboard.

How to ask for a refund

Write to us through the contact page with the email address of your AlphaBes account. We refund through PayPal, to the account or card you paid with; PayPal usually shows it within a few business days. When a payment is refunded, the subscription is canceled and Pro ends at once.

If something went wrong with a payment, please contact us before opening a dispute with PayPal: we can usually sort it out faster.

Your rights

This policy doesn't limit any right you have under the consumer law of your country. Prices are in US dollars; if PayPal converts the amount into your currency, its conversion rate and any fee are set by PayPal.